Privacy Policy

1. Introduction

Mumbai Hookup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. By using Mumbai Hookup, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account, we collect information including but not limited to:

• Your name, email address, and date of birth
• Profile photos and media you choose to upload
• Profile description, preferences, and interests
• Messages and communications with other users
• Payment information for premium subscriptions (processed securely by third-party payment processors)

2.2 Information Collected Automatically

When you access our platform, we automatically collect:

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, features used, time spent on the platform)
• Location data (approximate, based on IP address, unless you grant precise location permission)
• Cookies and similar tracking technologies for functionality and analytics

3. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Match you with compatible singles in your area
• Facilitate communication between users
• Improve our platform, features, and user experience
• Ensure platform safety and prevent fraud or abuse
• Send relevant notifications and updates (which you can opt out of)
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data to third parties. We may share information:

• With other users: Your profile information (as configured in your privacy settings) is visible to other registered members
• With service providers: Trusted third parties who assist us in operating the platform (hosting, payment processing, analytics), bound by confidentiality agreements
• For legal reasons: When required by law, to protect our rights, or to respond to valid legal requests

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information at any time through your account settings
• Control your profile visibility and privacy settings
• Opt out of marketing communications
• Request a copy of your data (data portability)
• Permanently delete your account and all associated data

To exercise any of these rights, contact us at privacy@mumbaihookup.in.

7. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, all your data, messages, and photos are permanently removed from our servers within 48 hours. Some anonymised or aggregated data may be retained for analytical purposes.

8. Cookies

We use essential cookies for platform functionality and optional analytics cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

9. Age Restriction

Mumbai Hookup is strictly for adults aged 20 and above. We do not knowingly collect information from anyone under 20. If we discover that an ineligible user has provided us with personal data, we immediately delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on our platform. Continued use of Mumbai Hookup after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@mumbaihookup.in or visit our Contact page.